Frequently Asked Questions


Have you got a question? You may find the answer in our frequently asked questions listed below…

 

Click on the questions below for the answers

Do you have a downloadable ISO certificate?

Yes, go to this page and print our ISO 9001:2015 certificate.


As you can see from our website we stock a wide range of specifications and grades. To navigate our website use our search box to search for a specific grade of steel. If the grade you require is not on our website drop us a quick email (visit our contact us page), we’ll check our database to see if we can help you.


Dependent on the grade of steel required, we can supply 3.1 mill certification, our own material certificate or a certificate of conformity. If a material certificate is require please inform our sales team when placing your enquiry and also write on to any orders you place with us.


Delivery times are dependent on the time required to prepare your order. Our sales team will always advise a delivery time on any quotations sent. If delivery is required sooner than quoted let us know and we will see if we can improve. Our carriage charge throughout the UK is a fixed £25.00.


Due to constantly changing stock we don’t issue a stock list.


We accept payment by bank transfer (CHAPS/BACS) or credit card (Visa, Mastercard, American Express). We require payment with order on your first order, after that we can offer credit facilities (subject to status) – please contact our sales team for a credit account application form.